Authors: James R. Evans, William M. Lindsay
Categories: Business & Economics
Type: BOOK - Published: 2016-01-01 - Publisher: Cengage Learning
The definitive market leader and authoritative educational reference, MANAGING FOR QUALITY AND PERFORMANCE EXCELLENCE, 10e provides unmatched coverage and insightful comparisons that guide students through the intricacies of quality management. Built upon the strength and proven experience of well-known authors and examiners for the Malcolm Baldrige Award, this text presents